TESTIMONIALS

Retail & Wholesale

Great experience from start to finish. We had issues with our current supplier and Andrew eased us through the process making it very fast and effective. Andrew has delivered everything he had promised our business and we plan to add further products to this with him. Overall, we are very pleased, thank you!”

Imperial Windows

“Our broker Lisa has been excellent, not only has she found us competitive contracts for our Gas and Electricity renewals, but she has been a great help to us in terms of dealing with other companies and getting to the bottom of some complaints.

Having dealt with a number of other firms, (which was very stressful), Lisa stepped in and made it simple for us and removed the stress of dealing with the other companies – she is worth every penny!”

 

Zen Ridge,
Hamilton Glass Products

“Excellent continued service. I have received continuous great service from Utility Alliance and our account manager Amy. I wanted to extend our current energy contracts across multiple premises, and all was taken care of promptly and with ease”

Neil Hampshire,
Music and Goods Exchange Limited

SPORT & LEISURE

“Utility Alliance, and in particular Kirstie, possess a rare quality within the utilities industry; in that they have a genuine intent, and desire, to both help and add value to their partners.

In contrast to previous experiences, Kirstie made the whole procurement process simple, honest and informative.

We will be working closely with Kirstie to take advantage of their range of fantastic energy services to reduce our consumption and operate more efficiently in order to significantly reduce the impact we have on the environment, as well as our costs!

I have absolutely no hesitation recommending Utility Alliance both as a utilities partner, and commercial partner, as they will work tirelessly to ensure the success of both elements”

Dan Burton,
Group Commercial Director,
Wigan Warriors Rugby League

“Phenomenal Work!!! Really can’t get my head around the saving on my gym unit. 6500sq ft and saved around 70% on my utility bills. Asif has been a superb ambassador for a company striving for better within my business. Cannot recommend Asif and Utility Alliance enough. Massive savings made through COVID which have relieved pressure for my business. 100% guaranteed to beat your current deal.”

 

Steven Harris,
Goliath MMA gym

Manufacturing

“Having been approached by Yvette in the first instance, and then along with Georgia, they collated our portfolio in order to make it more appealing to suppliers. Thus they negotiated on our behalf taking into account our specific requirements in terms of how we required it to be managed, with suppliers to end up with one contract end date. They also managed the termination process with all the suppliers once we had chosen who would be our supplier going forward.

We know a lot of work had to be undertaken by Yvette & Georgia in sorting this all out on our behalf and are very happy with the outcome. As our portfolio grows, we look forward to continuing to work with them both.”

 

Sean Eckton,
HMS Property

“I have been dealing with Louis since around January 2019.  At the time I was having big problems with our supplier when they took over supply.  Louis sorted all issues out with them and set up a payment plan for us. Louis keeps in contact every month to make sure everything is okay, and I am not having any problems. I would recommend Louis as it takes a lot of the hassle off me so I can get on and not worry about energy calls.”

 

Donna Sheil,
Forrest Tools

“PEP Energy continue to work in partnership with Utility Alliance assisting their clients in reducing energy consumption and ensuring that any energy compliance legislation the client needs to comply with is satisfied.

Their approach to energy is simple and very effective, providing expert advice on all energy related matters from energy procurement to driving forward energy reduction and energy compliance.

We are proud to be associated with Utility Alliance and are always looking into ways that make our working relationship even stronger”.

 

David Miles,
Director,
PEP Energy Ltd

Accommodation & Food

“Rob is our advisor. Polite and friendly. Keeps us up to date with what is happening with our energy account.

We locked in a 3-year fixed price and Rob is now working on our next fix. We have a bed & breakfast along with a camp site with electric hook ups, so we need a good price to keep our prices keen to attract more guests. Great service.”

 

Lesley Stone,
Ty Newydd Leisure Park

“I just wanted to say thank you to Jonathan, he was really professional yet personable and made everything clear so I could understand what I was agreeing to.

I’m the only full-time staff member at the centre at the moment and having someone organise utilities for me is invaluable, and considering it was all free of charge it almost seemed too good to be true.

Thank you so much for all your help, I will definitely recommend UA to organisations in the future, thanks to your brilliant service.”

Jay,
Three Trees Centre

“The team at Utility Alliance have freed up so much of our time by securing the best contracts and managing our utility providers.”

Sunnyside Guest House

Property

“One quick call to you and a letter of authority and I am now on a better rate, and my bills have been resolved. This has saved me time, stress and money across the board. I couldn’t believe the speed in which this matter was sorted out, you offer a great personal service. I would encourage others to use you and highly recommend you.”

 

Gemma Taylor,
Director,
Bungle Bugs

“The service we were given was of the highest standards and we would recommend Utility Alliance to any other company looking to lower energy consumptions & costs.”

Bradley Wilson,
Certax Accounting

“We looked for a way to expand our business in a way that complements what we do in a natural way. After looking at many options and trying a few we settled on partnering with Utility Alliance.

In every way we measured the potential of a new partnership, Kirstie and her team excelled!

We now help our clients to reduce their energy usage, go-green, save money and secure the future of their business by investing in our digital marketing services…. Working with Utility Alliance is a true win, win, win!”

 

Jamie Groves,
Deliver Media Ltd

“Working with Utility Alliance as a partner has been extremely advantageous to our business growth plans as not only does the relationship generate additional revenue, it also adds real value to our existing and new clients through their approach to energy efficiency saving time and money whilst reducing their carbon footprint.

We have been fully supported throughout the partnership with full transparency on every opportunity we have referred to them.

We look forward to building on what is already a very successful partnership.

Rory Stewart-Richardson,
Connexi

“Utility Alliance have been a great help in consolidating our out of contract meters. Our portfolio was expanding in number and geographically, with sites in the North East and London, making it difficult for us to manage on our own. Claire helped us to bring all of our contracts in line and secured us a great deal. She is always at the other end of the phone or on email and is always happy to help with our queries. I am very happy with the service we receive from both Utility Alliance as a whole, and Claire as our Account Manager.”

 

Daniel Trotter,
Accounts Assistant,
Oasis Community Housing

Education

“UA have made the process of switching suppliers simple and straight forward, all of our schools have either had a saving or price frozen due to aligning all energy contracts to a common end date this has made budget forecasting much simpler and precise.

Our dedicated account manager Vicki is committed to getting us the best deals and ensuring that all our accounts are in order, keeping us updated with any movement in the market or new incentives that could be of value to the trust. By acting on our behalf with all suppliers Vicki has reduced the time our Operations Managers and Bursars need to dedicate to utilities bill management.

I would recommend UA to any MAT, school or business to offer both best value and great customer focus making life simpler.”

Andy Evans,
Community Inclusive Trust

“I am always nervous of change and particularly when it is to do with the school. Leanne assured me that Total Energy would be a good option as it was fixed for 5 years giving our Head the security of knowing school outgoings for longer term, and that the price was more competitive than we were currently paying.

Leanne was also able to guide me through the process of giving notice to the current provider and issuing all the relevant forms.

I was thankful for Leanne, her input and would recommend her to others.”

Terri Waghorn,
Crockham Hill School

“As the Finance Officer of a primary school I have dealt with Melissa, Sam and Johnny on electricity and gas contract renewals. They are incredibly friendly, helpful and easy to deal with. Nothings too much trouble and they don’t bamboozle you with technical jargon. They even helped me with billing issues with supplier when our existing broker and the supplier themselves failed to do so. Overall the experience was smooth and easy and they were able to secure us better prices. Would definitely recommend!”

 

Finance Officer,
Primary School

“I have used Utility Alliance on several occasions, and I have always dealt with Amy. I have always found her very professional and extremely helpful; nothing is too much trouble when I’m sure that dealing with some of these external companies can be very frustrating. I wouldn’t want to deal with anyone else!”

Kelvyn Bond,
The Alumnis Academy Trust

Health & Wellbeing

“Thomas was really friendly and helpful checking everything was ok with the service provided, which I explained it was/is. 

He explained the customer service you offer and would be in touch again soon. He offered some advice on how we can improve the way we manage our accounts.

 We have been more than happy with UA since we moved over our energy bills to be managed by you.”

Denise Gilhespy,
Harbour Support Services

“Working with Utility Alliance is easy and has opened up a latent income stream for my company as well as a new service for my customers that provides them with value for money. 

Utility Alliance know all that you need to know about the gas & electric markets and procurement, have strong supplier relationships and always deliver a professional service to me and my customers. 

Working with Vicki I really feel valued and part of a team where my customer base married to her energy sector knowledge and professional-personable style delivers positive outcomes for everyone involved.”

Dominic Owens,
Resource Solutions

Places of Worship

“Both the Managers were really helpful and pointed us to appropriate suppliers. Excellent service, thank you.”

St Mary’s Church,
Chilham

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