13 February, 2020
UTILITY Alliance is delighted to announce it has been awarded prestigious accreditation after an external inspection of all aspects of the business.
The company has
been assessed and certified as meeting the requirements of ISO9001:2015 Quality
Management System Certification following a comprehensive review of its internal
official guidelines of the accreditation, the business had to prove it:
demonstrates its ability to consistently provide products and services that
meet customer and applicable statutory and regulatory requirements, and
aims to enhance customer satisfaction through the effective application of the
system, including processes for improvement of the system and the assurance of
conformity to customer and applicable statutory and regulatory requirements.
inspection of the business began in the later part of 2019, and all areas of
the company came under review with staff roles, departmental functions and
overall systems all being reviewed.
recommendation was approved by the ISO decision-makers earlier this month.
accreditation, which will run until 2023, covers Utility Alliance’s
headquarters in Hartlepool along with the firm’s other offices in Sheffield and
Sutherland, Chief Executive Officer at Utility Alliance, said: “We are
delighted to have been awarded this prestigious certificate.
are proud of the way we operate as a business at all levels, so to have this
recognition given to us from an external organisation who have had full access
to the company is pleasing to say the least.
will continue to stay on top of how we operate to maintain this internationally
recognised standard that ensures our services meet the needs of our customers
through an effective quality management system.
“This will not only strengthen our relationship with our ever-increasing list of customers, but also with our suppliers.”