Darren is a founder of the business, setting it up in February 2015 with Bob & Phill Moore. As CEO, Darren has led the organisation through phenomenal growth and his focus remains on ensuring the business continues to build through a clear strategic vison. Prior to creating Utility Alliance, Darren had over 20 years management experience, primarily within Design & Build organisations in the Middle East.
Darren holds a BSc in Design & Technology, and is a member of the Chartered Institute of Building Service Engineers (CIBSE).
Bob started the business in February 2015 with Darren Sutherland and Phill Moore. Bob is the Managing Director, and since 2015 he has been instrumental in creating and building a business to in excess of 400 employees. As Managing Director, Bob has successfully created and implemented a robust strategic operating plan which is tightly aligned to the longer term business objectives. Bob leads from the front, directing strategy to deliver sustainable and profitable growth through his management team and wider employees. Bob has always been within the Utilities sector, and prior to Utility Alliance, he spent over 20 years within customer-facing management roles where he gained fantastic insight into really understanding what customers want.
Chief Operating Officer
Phill joined the team in August 2016, and rapidly built the business with Darren Sutherland and Bob Moore. As Chief Operating Officer, Phill is focused on providing direction and leadership to the operational teams based across the Hartlepool and Newcastle offices. Phill is passionate about seeing colleagues develop and grow, and through the creation of an Industry-leading training programme, he is regularly celebrating successes. His values and talent have been shaped by his time in the Army, and he has used both the strategic and process-based learnings to successfully build results-driven teams throughout his career, most recently within nationally recognised Utility organisations.
Steve joined the team in February 2019 as Finance Director, where he has successfully introduced robust systems and processes to ensure that we have the right commercial and financial structures in place to achieve the long-term growth strategy. Prior to Utility Alliance, Steve has spent over 20 years in various leadership roles including as Finance Director, Chief Operating Officer and Chief Executive Officer, primarily within PLCs and family owned businesses.
Steve is an ACA qualified Chartered Accountant, and an active member of the institute of Chartered Accountants in England and Wales (ICAEW).
In April 2016 Paul joined the team as the first Sales Team Manager within the business. Paul subsequently held several management roles before being appointed Operations Director in March 2019. With over 20 years commercial experience, Paul has a strong background in sales and business development from diverse sectors, including Business Outsourcing. For the last 10 years, Paul has been in the Utilities industry, and has built a reputation of developing excellent customer relationships and consistently over-delivering on sales targets.
Head of HR (Newcastle & Sheffield)
Denise joined the team in October 2017 as Head of HR for the Newcastle & Sheffield Offices, and the growing team of Homeworkers. Denise is determined that employees have the greatest support to enable them to do their job to the best of their ability. She is passionate about the company values, and is determined that Utility Alliance is the place where people want to work and flourish. Before joining Utility Alliance, Denise held various management positions/ spanning 20+ years, predominantly within the Local Authority sector, with roles encompassing Social Work and HR.
Denise has a BA Hons in Social Work, she is a CETSW accredited Practice Teacher, and registered with the Health Care Professionals Council.
Head of HR (Hartlepool & Field Sales)
Aly joined the team in October 2015 as Head of HR for the Hartlepool Head Office and the Field Sales team based across the UK. Aly was one of the very first employees into Utility Alliance and has been core to supporting colleagues through the phenomenal growth of the business. Aly has a real passion for employment engagement, and recognises that business success is built on regular and insightful employee communication. The foundations for supporting staff derives from 20 years in Retail where she worked through the ranks from the shop floor to managing payroll.
Aly has and a number of HR qualifications, including a Diploma in the Human Resource Management, and is a member of the Chartered Institute of Personnel and Development (CIPD).
Head of Learning & Development
Scott joined Utility Alliance in June 2020. His focus and priority is to provide all employees across the organisation with highly effective and engaging bitesize digital learning content, available whether they are working in the office, at home or in the field. Prior to working at Utility Alliance, Scott led on the transformation on the way learning was provided at Shell Energy, moving them from providing classroom only learning, to a fully blended solution that provided a mix of classroom, digital and social learning activities / opportunities.
Scott is a Fellow of the Learning & Performance Institute. In addition, he is CIPD qualified, holds an advanced project management award and has successfully passed numerous Management and Leadership training programmes.