By 2030, it’s estimated that there will be 5.6 million EVs driving to work every day but with 40% of UK homes having no access to off-street parking, the question of where to charge these vehicles is looming large.

Why do I need charging points for plug in electric cars and vans: “EV’s”?

Your Utility Alliance charging point will provide safer, easier and faster charging on a dedicated circuit. For safety reasons, charging from a standard 3-pin plug socket is not recommended by us, our partners or the industry. As you can only charge at up to 13 Amp using a 3-pin plug socket, many charging points provide faster charging. We strongly advise that individuals or companies running electric vehicles have an electrical survey undertaken as a minimum in order to understand what is specifically required for EV charging.

Why should I have work place charging?

Plug-in electric vehicles are becoming mainstream so more employees and visitors are likely to drive to your workplace/location in them and will need charging points.

How much does the offer cost?

There is no upfront cost, payment can be made via your energy bills (electricity, gas or both combined), see the EV Services web page for details. Each proposal provides the relevant charge-points (after consulting with you) includes installation with any necessary civil works, plus ongoing service management This also includes a site dashboard overview of your building energy demand, all chargers and their usage, plus end user (the driver) web app account access. Subject to T&Cs.

Is there government funding available?

Yes, there is £300 per charging socket (or £600 for a dual charging sockets), and the funding is available for a maximum of 20 per workplace or organisation (all sites included). Grants are provided by OLEV (Office for Low Emissions Vehicles) as a Government voucher. You will receive a quote from us for £600 against which you can pay using the voucher obtained from OLEV. Our no upfront cost offer is contingent on this grant application, but we will help guide you through the process. If the chargepoints are to be used to provide power on a paid for basis then Grants are not provided.

How will the charger manage charging two vehicles plugged in and demanding charge simultaneously?

Don’t worry all our dual socket chargers offer this capability and our engineering electrical survey will assess that there is sufficient power to charge two vehicles simultaneously.

Will my vehicle or charger be damaged if a vehicle is plugged in for too long?

No, vehicles only draw current when the battery needs charging. The supply of electricity stops automatically when the battery is full and there’s no risk to your vehicle or installation.

Are Utility Alliance charging points compatible with all types of electric and plug-in hybrid vehicles?

Yes, the charging points are compatible with all makes and models of EVs. Our chargers have outlets with Type 2 sockets. Most vehicles will come with the appropriate cable to enable charging via connection to a Type 2 socket.

What if my vehicle needs charging while it's out on the road?

Currently, several regions in the UK are installing public charging points, either on-street or in other practical locations such as supermarkets and public car parks and motorway service stations. It is predicted to expand rapidly in the future.


What happens if there is a fault with my charger?

All you need to do is call EViE Services on 01429 727100 or email us at evie@utility-alliance.com. Your chargers are covered by a five-year warranty on parts and labour.

Who can use the charger, once installed?

All your employees and guests across the whole of your company estate in the UK.

What if the charger is accidentally or wilfully damaged?

The charger becomes a part of your infrastructure on your company estate and your insurance should be extended to cover this type of damage to the charger.

Why does the end user, the driver, need to register their credit card details even if their workplace is not billing them for the electricity?

This is just an account activation process that the end user goes through when they download and sign up to the web app. If the charger the vehicle is plugged into does not bill for electricity consumed, then that person will not get charged anything. The app will tell you if a charger costs money to use and if so at what rate. This information is available anytime via the web app map.

What do I need to be able to be considered for the offer?

The most important thing to show is that you have the power available in your existing supply to run the charger or chargers (63amp single phase or 32amp two phase of spare capacity is required for each twin 7kW point) A parking bay will also be needed for the charger or chargers to be installed on or alongside.  Remember, chargers can be single or dual socket and so one charger can sit between two parking bays allowing two vehicles to plug and use simultaneously (if using a dual unit).

Can I bill my employees and or guests for charging their vehicle at the workplace chargers using workplace electricity?

Yes, this is possible, and EViE (EV Services company of Utility Alliance) can manage this service for you at a small additional cost. We are able to work with you to set appropriate rates based on either time or kW used whilst charging. This facility requires drivers to use the app rather than an RFID card/dongle.

What if I don’t have the required spare electrical capacity to handle the extra electrical load required by the electric vehicle chargers?

You may apply for an upgrade to your electrical supply to increase your available power. You will need to contact your local District Network Operator (DNO) to apply for this. The process will need to be completed before you are eligible for the offer. If Utility Alliance is your Procurement Consultant we can manage this process for you as part of our services.

Can I have more than one twin 7kW charger installed?

Yes, this will increase the amount you pay via your energy bill but as long as you have the spare electrical capacity available (63amp single phase or 32amp two phase per twin 7kW charger) more than one charger can be installed.

What happens if I move premises?

When the charge point is installed it becomes your property. Under no circumstances should you attempt to move the charging solution yourself. It’s an electrical device and should only be moved by a qualified electrician. EViE will be pleased to provide an estimate price for moving your charging solution and all you will need to do is call EViE Services on 01429 727100 or email us at evie@utility-alliance.com to arrange this.

How will the driver be able to access the workplace driving network?

The charge point network is accessed and managed by the EO Charging web app. To take advantage of the chargers made available at your workplace, drivers will need to download and register with the app.  The one account will allow drivers to access all chargers within a single workplace network, even if this is multi-site. Primary access to your account and chargers is via the app, but a backup RFID card will also be kept on site with your security, reception or facilities management.

What do I do if I want to move the charger on my current property?

Under no circumstances should you attempt to move the charger yourself. It’s an electrical device and should only be moved by a qualified electrician. EViE will be pleased to provide an estimate price for moving your charging solution and all you will need to do is call EViE Services on 01429 727100 or email us at evie@utility-alliance.com to arrange this.

Do I need to own the building or land that the charger or chargers will be installed on?

No, you don’t need to own the building or land to have a charger installed but if you lease the property you may need to get consent from your landlord. You should seek this consent before any works are carried out.

What standards will the electrical installation work comply with?

All electrical work carried out will comply with the current edition of the IEE Wiring Regulations (BS 7671) & the current IET Codes of Practise.

Is planning permission required for the charge point?

In general, charging equipment is underneath the height above which planning consent would need to be sought.

At the end of the 5-year contract who owns the charging equipment?

The host who paid for EV Charging points via the energy contract.

Share This